Terms of service

1. Introduction

Welcome to The Finisher Run Club (“we”, “our”, “the company”).
By accessing or using [thefinisherrunclub.com] (the “Website”), placing an order, or interacting with any portion of our services, you agree to these Terms & Conditions (“Terms”). If you disagree with any part of these Terms, please discontinue use of the Website immediately.

We may modify these Terms at any time. Updates will be posted on this page, and continued use of the Website indicates acceptance of the revised Terms.

2. Eligibility & Use of the Website

To use our Website, you must:

  • be at least the age of majority in your jurisdiction,

  • provide accurate and lawful information,

  • use the Website only for personal, non-commercial purposes.

You may not use the Website for unlawful or unauthorized purposes, including violating intellectual property laws, sending malicious code, or engaging in fraudulent activity.

3. Orders & Personalization Requirements

Our products are custom-made, often using information you provide (e.g., name, race, finish time, BIB, route, or other data).

By submitting an order, you confirm that:

  • all personalized data provided is accurate,

  • you have the right to share that data,

  • you understand that custom products may be subject to limited cancellation or return rights.

We may correct obvious errors (e.g., formatting) at our discretion, but we are not responsible for inaccuracies caused by incorrect information submitted by you.

We reserve the right to decline or cancel any order, including orders that appear fraudulent, duplicated, intended for resale, or violate these Terms.

4. Pricing, Availability & Changes

All prices are listed in USD unless otherwise stated.
Product availability, descriptions, and pricing can change at any time without notice.

We may discontinue items, limit quantities, or adjust shipping rates when necessary.

In the event of a pricing or product error, we reserve the right to cancel orders or request updated payment authorization before fulfillment.

5. Product Representation & Custom Prints

We make reasonable efforts to display product images, colors, and textures accurately. However:

  • screen displays vary,

  • personalized elements may appear differently depending on the design,

  • minor variations in color, layout, or cropping may occur due to printing processes.

Customized artwork is created individually and may not match a digital preview or mockup with absolute precision.

Not affiliated: Unless specifically stated, our posters are not affiliated with, sponsored by, or officially approved by any marathon, race organizer, sports brand, or athletic association.

6. Shipping, Delivery & Damage

Estimated delivery times are posted on our Website but are not guaranteed. Delays caused by carriers, weather, customs or third parties are outside our control.

If your order arrives damaged:

  • Contact us at [thefinisherrunclub@gmail.com] within 7 days

  • Provide photos of the damage and packaging

  • We may replace the item at no cost depending on the situation

7. Returns, Cancellations & Refunds

Because our posters are personalized, returns are limited. Please review our full policy here: [LINK TO REFUND/RETURN POLICY].

In general:

  • Non-personalized items may be eligible for return

  • Personalized orders cannot be returned once design work has begun

  • We may offer revisions if the personalization contains an error we caused

  • Refunds for eligible products will be issued to the original payment method

Please contact us for assistance before attempting a return.

8. Privacy & Data Handling

Your use of the Website is also governed by our Privacy Policy, 

Highlights:

  • We collect personal data necessary to fulfill orders

  • We may use official race result databases to verify information

  • Payment information is encrypted and handled by third-party processors

  • We do not sell personal data to third parties

9. Third-Party Integrations & External Tools

Our store relies on external providers (e.g., Shopify, payment processors, analytics tools). Your use of these tools is subject to their individual terms and privacy policies.

We are not responsible for third-party systems, links, or content accessed from our Website.

10. User Content, Reviews & License to Use

If you submit reviews, photos, or any user-generated content (“UGC”), you grant us a non-exclusive, royalty-free, worldwide license to use, display, publish, or edit that content for marketing or operational purposes.

You agree that:

  • UGC must not violate the rights of others

  • UGC must not contain unlawful or harmful material

  • You are solely responsible for any content you submit

We reserve the right to remove or decline UGC at our discretion.

11. Restrictions & Prohibited Conduct

You agree not to:

  • engage in fraud or unauthorized transactions

  • access the Website using automated tools (bots, scrapers, spiders)

  • interfere with the security or functionality of the Website

  • upload viruses, malware, or harmful code

  • attempt to reverse engineer any feature or service

  • misuse intellectual property belonging to us or others

  • harvest or collect information about other users

We may terminate access to the Website for any misuse.

12. Disclaimer of Warranties

The Website and all products are provided “as is” and “as available”, without warranties of any kind unless expressly stated.

We do not guarantee:

  • uninterrupted or error-free service,

  • perfect accuracy of product previews,

  • that the Website will be secure or free of defects,

  • that results obtained from using the Service will meet expectations.

Use of the Website is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law:

  • The Finisher Run Club and its owners, employees, partners, and affiliates shall not be liable for indirect, incidental, consequential, or punitive damages.

  • Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

Some regions do not allow limitations of liability; in those cases, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless The Finisher Run Club from any claims, liabilities, or damages arising from:

  • your misuse of the Website,

  • your breach of these Terms,

  • your violation of another person’s rights,

  • disputes related to content or data you provide.

15. Termination of Use

We may suspend or terminate access to the Website at any time for conduct that violates these Terms.

Upon termination:

  • your obligations under the Terms remain in effect

  • you must cease use of the Website

  • outstanding payments remain owed

You may stop using the Website at any time.

16. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the complete agreement between you and The Finisher Run Club regarding your use of the Website and supersede any prior understandings.

Any ambiguity shall not be construed against the drafting party.

17. Governing Law

These Terms are governed by the laws of [YOUR STATE/COUNTRY], without regard to conflict of laws principles.

Any disputes will be resolved in the courts of [YOUR JURISDICTION].

18. Contact Information

For questions about the Terms, contact us at:

The Finisher Run Club
Email: [thefinisherrunclub@gmail.com]